conversation

Focus on the benefits of having constructive conversations around disagreements and conflicts

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The power of disagreement and conflict – Part 3 Be unwilling to accept the opportunity costs associated with not having these conversations skillfully. Even while most of us are uncomfortable with the challenge of conversations involving disagreement and conflict, we also recognize the potential benefit of having such conversations skilfully. Quite simply: some conversations involving […]

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Discomfort with disagreement is not a character flaw!

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The power of disagreement and conflict – Part 2 Accept that your discomfort with disagreement is not a character flaw – it is just your brain doing its thing. Rather learn to use the discomfort as energy to hone your ability to engage skillfully in such conversations. It is easy to explain why conversations involving […]

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Conversations that leverage the creative power of disagreements

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The power of disagreement & conflict – Part 1 “In great teams conflict becomes productive. The free flow of conflicting ideas and feelings is crucial; for creative thinking, for discovering new solutions no one individual would have come to on its own.” Peter Senge. How do you feel about conversations that involve disagreements, difference of […]

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Leaders using mindfulness to manage their crazy, busy world

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Frenetic. Chaotic. Relentless busy. Pressured. Words like these describe the outer world many of us work and live in. In many cases the forces combining to create this world are outside of our control. The best we can do is to somehow engage constructively with the seemingly impossible. That is, if we cannot change the […]

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Have a conversation – and become smarter

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Research on teams has shown that the collective intelligence of a team depends on how evenly conversation turn-taking is distributed among the members. The more one or more people dominate the team’s conversations the lower the collective intelligence of the team. The more evenly everyone contributes by speaking out and getting listened to the higher […]

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Communication, Conversation, Collaboration – Where are you?

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The C- Shift. The three levels of Context-Climate-Connection. The power of Conversation. Words starting with the letter C feature prominently in many of the models and writing I have been doing the last few months. [For some fun facts about the letter C in English, check out this out] Playing with around with C-words as […]

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Fit for the future, fit for people

“For the first time since the Industrial Revolution you cannot build a company that’s fit for the future without building one that’s fit for human beings.” This is the compelling message- communicated in a marvelously engaging way – by Gary Hamel in a short (16 minute) video essay. Hamel’s argument is that management is a […]

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Conversations can create climate shifts

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During team coaching sessions and leadership development workshops I often get a close-up look at the dynamics of the interactions and conversations in a team. Sometimes the team is a shining example of respectful, appreciative connections and collaborative conversations that create learning, new solutions, and focused action. Just recently I was fortunate to work with […]

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“Clarifying Why” is a smart conversation move

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We’ve all been there: feeling lost in a conversation with no clear idea what the conversation is really all about, where it is heading, or what our role really is. For most people this is not a good feeling – it makes us feel uncertain and sometimes even anxious as we try to figure out […]

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Conversation at the root of innovation

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Over the past few weeks I’ve been stretching my thinking about how conversations link to creativity and innovation – and how we can get better at having conversations that support creative thinking and innovation. For someone with a magpie mind like mine, one of the delights of such an exploration is coming across elegant expressions […]

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