Conditions of Use & Privacy Policy

ELECTRONIC COMMUNICATIONS
When you visit MelindaSinclair.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail, in writing or by telephone. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

INFORMATION COLLECTION
We collect information from you when you register on our site, place an order, subscribe to our newsletters or fill out a form.
When registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number.
When ordering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, billing address, credit card number or phone number.

USE OF COLLECTED INFORMATION
Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions (the shopping cart we use is PCI compliant, safe and secure)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

PRIVACY OF INFORMATION
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. We may use it:

  • To send you information and updates pertaining to your order
  • To send you other periodic updates related to our products and services
  • To administer a contest, promotion, survey or other site feature

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you. These parties are also bound to keep this information confidential. We may also release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

PROTECTION OF INFORMATION
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
Our secure shopping cart is PCI compliant.

COOKIES
We may use cookies, if your computer’s web browser settings allow it. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart.

REVIEWS, COMMENTS, COMMUNICATIONS & OTHER CONTENT
We may allow visitors to post content and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning or commercial solicitation.
We reserve the right to remove any or all comments or reviews. We may deactivate any or all of these features at any time, or restrict them in other ways.

COPYRIGHT COMPLAINTS
We respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes a copyright infringement, please email us with your complaint. We will take immediate steps to address your concern.

REFUNDS AND RETURNS
Please refer to our Refund and Returns policy.

PRODUCT DESCRIPTIONS
We attempt to be as accurate as possible in product descriptions, details and images. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, please contact us immediately to make arrangements to rectify the situation.

CONTACT US

PeopleDynamics Learning
Melinda Sinclair
2028 Yonge Street Suite 158
Toronto, Ontario M4S1Z9
Canada
(416) 932-8857
info@melindasinclair.com